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hen you decide to leave a highly paid position in a well-established, well-financed company to start up your own venture, as did Cort Johnson and Darryl Rudnick, you may have a few misgivings, some second thoughts, a pair of slightly chilled feet. “People thought I was an idiot,” Johnson recalls. “Why would I leave?” In such a situation, you might look to the heavens for some sign that you’ve done the right thing, and Johnson and Rudnick probably did exactly that the day they started their new company, called TagTime USA. That day was September 10, 2001.
“We left a $300 million company to find out the world had changed,” Johnson remembers. “I doubted the move 50 seconds out of every minute that first year. It was very
tough.”
The company Johnson and Rudnick had left was the
trim powerhouse RVL Inc., which was acquired a year and
a half later by the $7.8 billion giant Avery, which earlier in
2007 purchased Paxar, a $1 billion company specializing
in the same business—“the top three in the world, all in
one company.” Johnson, who had been vice president of
sales for RVL and an employee since he was 27, and Rudnick, who had run product development, suspected that this new
mega-company, the largest apparel label and tag company in the
world—“a very large ship”—would become difficult to move and
“it would lose that competitive edge, the trendy side,” Johnson explains. “The market was looking all the time for quick turn, quick

TagTime USA’s factory in China produces every type of trim imaginable including labels,tags,patches, and transfers.
fulfillment, great design. We thought if we came out with a small
company that was design-oriented, trendy, edgy, it would be as
successful as RVL had been when it first started. That’s the niche
we knew we could go after .”
As strange fortune would have it, Johnson and Rudnick had
picked a nearly perfect time for their start-up. As the initial shock
of 9/11 subsided and the markets settled down, says Johnson,
“people wanted to start fresh again, they wanted new designs for
their products. TagTime was highly focused on design at that time.
We were a nice option—a new face in a new era.”
TagTime USA has never looked back. Today, the Los
Angeles–based company, which has offices throughout the United
States as well as a vast global presence, boasts 480 employees,
eight designers, and a production capacity of 20 million labels per
day. All product is custom-made, and while the majority of samples are produced in Los Angeles at the company’s 22,000-
square-foot facility, production is mainly done overseas. TagTime
Asia, headquartered in Hong K ong and overseen by 26-year industry veteran Mr. Elkie Li, supports its own 140,000-square-foot
factory in Dong Guan, China, a new 110,000-square-foot factory
in Vietnam, and satellite support offices in India, South Korea, and
El Salvador. Connected by global data channels, all of TagTime’s
facilities are linked to the same servers, affording customers instant communication.
TagTime produces every type of trim product imaginable, from
woven and printed labels, hangtags, leather, rubber, synthetic, and
embroidered patches, heat transfers, pocket flashers, stickers,
lenticular products, metal items such as buttons and charms, identity threads, security seals, packaging, and a range of hand-crafted
items.
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Cort Johnson and Darryl Rudnick founded TagTime USA the day before 9/11.
Clients are a who’s who of apparel notables, including
Guess, Patagonia, Ecko, Under Armour, Tommy Bahama, Ashworth, Enyce, Nike, Warnaco, American Eagle, Lucky Brand,
Sean John, iT Jeans, Chip & Pepper, and Nordstrom.
Art-driven and cutting-edge, TagTime understands well that
brand identity can lend an advantage in a tough market, and “trim
draws people to the apparel piece,” Johnson says. “We are pushing the edge on trim development.” While “design is the nucleus”
of the business, Johnson explains, “the heart and soul is the
strength of our Asian and other offshore operations, customer service, and product development.” Domestic as well as offshore
production ownership has allowed TagTime to do “for pennies
and in days” processes that used to cost dollars and take a month.
Cost savings aside, “probably the thing that made our success is
our delivery times,”
Johnson says. “Others have four to six weeks,
we have two-week delivery because we own our facilities.” A little over 80 percent of all product, and 100 per cent of the leather
work, is produced in-house. One area of tremendous gro wth for
TagTime is the highly in-demand heat-transfer process, from labels
to glitter and nailheads and other embellishments. TagTime recently purchased a heat-transfer factory and promptly moved it to
its China factory.
Rows of looms produce a wide variety of
products for TagTime USA. |
Johnson credits much
of the team’s early success
to the presence of other
former RVL employees, including the design director, sales staff, and indispensable COO Mindy
Knox, “our third employee
after us.” With their
chancy move of six years
ago now paying off handsomely, Johnson and Rudnick continue to push forward. “I’m always think-
ing,” admits Johnson, who
traveled 364,000 miles
last year alone in search of
new ways to improve TagTime’s performance and
stimulate its global
growth. “We always say
that our design and innovation gets us in the door, our product and consistent quality gets
us the business, and our customer service keeps it.”
TAGTIME USA CORPORATE HEADQUARTERS
4601 District Blvd.,Vernon, CA 90058 USA
Toll Free: (866) TAG-TIME
Phone: (323) 587-1555; Fax: (323) 587-0555
www.tagtimeusa.com |
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We are
pushing the
edge on
trim development.
Design is
the nucleus
of the business ... the
heart and
soul is the
strength of
our Asian
and other
offshore
operations.
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